It had originally worked on android Kitkat 4.4.2.
In order to get it working again Paul will have to find a way to recover it to it's original factory settings.
The following links below is what is needed.
https://chinagadgetsreviews.com/download-amlogic-usb-burning-tool-v2-1-6.html
https://theminixforum.com/index.php?threads/neo-x8-x8-h-x8-plus-006fw-20160105-android-kitkat-os.66/
By following the instruction/guide on the video, you can recover yours if you are having the same issue.
N.B. Do not use software/firmware designed for the Minix Neo X8-H-Plus as it is completely different from the X8 and X8H.
Feel free to comment, like, share and subscribe.
This video is for guide purposes.
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